VPPiQ Home Help
Account, privacy and support
Get help and support
Open Help & support in the app to ask Mia, report an issue, send feedback or email the team.
Reviewed
Help & support sits in the app sidebar and behind the question-mark control. It is available for household questions even when some paid views are hidden.
Ways to get help
- Read these Help Centre articles, also linked from the website Help area.
- Ask Mia for an explanation of something already visible in your home.
- Report an issue and, if you choose, include diagnostics.
- Send feedback about the product.
- Email support@vppiq.com. Include the household name and what you expected to see, not passwords or tokens.
Written requests show a reference code and a status such as New or In progress. Keep that reference if you follow up.