VPPiQ Home Help
Guidance for setting up and using household energy planning, connected devices and everyday controls.
Browse by topic
Getting started and onboarding
Create your household, complete setup and understand what happens after you finish onboarding.
Browse topic HomeNavigate VPPiQ Home
Find Energy Map, Intelligence, History, Assistant, Settings and Help from the app navigation.
Browse topic HomeEnergy Map and devices
Read the live energy network and open Home, Battery, Solar, Grid and Car details.
Browse topic HomeIntelligence and automation
Understand the 24-hour plan, Preview Mode and when supported actions can be applied.
Browse topic HomeHistory and energy data
Review monthly energy patterns, coverage and measured outcomes over time.
Browse topic HomeMia Assistant
Ask Mia about your home, plans and supported changes without handing over unrestricted control.
Browse topic HomeSettings
Configure household details, tariffs, connections, Intelligence and account access.
Browse topic HomeConnections and compatibility
See first available connections, equipment in development and how to connect supported systems.
Browse topic HomeAccount, privacy and support
Manage household access, report an issue and reach VPPiQ support safely.
Browse topic HomeTroubleshooting
Check stale data, missing connections and common setup problems before contacting support.
Browse topicAll Home articles
Complete household onboarding
Set up your home, electricity prices, equipment and Intelligence choice so VPPiQ Home can start learning about your household.
Find your way around VPPiQ Home
Use the main navigation, household switcher and Help & support links to move through the app.
Understand the Energy Map
Read the live energy network, status badges and banners, then open an asset for details.
Home on the Energy Map
See household electricity use and open Home details for longer usage ranges.
Battery on the Energy Map
Read charge, discharge and reserve context, then open battery details for the connected inverter.
Solar on the Energy Map
See generation from the connected solar system and open solar details when the inverter is online.
Grid on the Energy Map
See import and export, then open Grid to review the prices VPPiQ Home is using.
Car on the Energy Map
See charging status for a connected EV and open the car page for goals, profiles and manual controls.
Understand Intelligence
Read the 24-hour plan, forecasts and savings context without treating a plan as a guaranteed result.
Preview Mode and Full Automation
Choose whether VPPiQ Home only plans, or may apply supported battery and EV actions after checks pass.
Understand History
Review a monthly energy story built from measured data, coverage and honest savings status.
Ask Mia
Use the Assistant to explain household information and prepare supported changes for your confirmation.
Settings overview
Use Overview as a status board, then open Home & tariff, Connections, Intelligence or Account.
Home and tariff settings
Keep property details, usage context and confirmed electricity prices accurate so planning uses the right terms.
Connections settings
Connect or disconnect supported inverter, price and EV accounts, then check hardware that was discovered.
Intelligence settings
Set the Intelligence state, battery planning profile and permissions that bound what automation may do.
Account and household settings
Update your profile, switch or create households, manage members and review the subscription.
Supported and coming connections
FoxESS and Tesla are first available integrations. More inverter and EV brands are coming, and none of them are exclusive.
Connect a solar and battery system
Link a supported inverter account so the Energy Map can show solar and battery, then apply plans when automation is enabled.
Connect an EV
Add charger details and, when available, a supported vehicle account so charging goals can join the household plan.
Stale or missing energy data
Understand Live, Stale and Not connected states, then check the connection before assuming automation has failed.
Get help and support
Open Help & support in the app to ask Mia, report an issue, send feedback or email the team.